Making A Claim Telephone: 0203 3622 424


You must give written notice to the Claims Company as soon as possible, but in any event within 30 days.

When contacting the Claims Company please have the following information to hand:

Scheme Reference: backpackertravelinsurance.com

  • Policy Number
  • Resort and country visited
  • Value of claims
  • Brief circumstances
  • Travel dates
  • Incident Date

Failure to have the above information to hand may result in your claim being delayed.

Claims Company Contact Details

Travel Claims Services 0203 3622 424


If your policy was issued before 31/05/2014 then click here for the relevant contact details.