Making A Claim Telephone: 0844 273 2789

You must give written notice to the Claims Company as soon as possible, but in any event within 30 days.

When contacting the Claims Company please have the following information to hand:

Scheme Reference:

  • Policy Number
  • Resort and country visited
  • Value of claims
  • Brief circumstances
  • Travel dates
  • Incident Date

Failure to have the above information to hand may result in your claim being delayed.

Claims Company Contact Details

All claims except Legal Expenses contact Travel Insurance Claims on 0844 273 2789

For Legal Expenses claims only contact 0844 273 2788

If your policy was issued before 1st December 2013 then click here for the relevant contact details.